How do I make a return?

To make a return, please start by visiting our Returns Page, and enter the email address used on the order. You will then receive a return authorization email with a link to get started!

From this link you will be able to select the item(s) you are looking to return. Choose a reason for return. If an exchange option is available, simply click "I do not want to exchange this item" at the bottom of the product box. 

Once you have selected the products click "Complete return" and verify all the info is correct then click confirm. 

That's it! You will then receive an email with instructions and a prepaid shipping label that you can use to send the return back to us. Once we receive it, we will issue a refund to the original form of payment. 

There may be an Instant Refund Code issued for your return, which can be used as a gift card to choose another item from our site as an exchange. You can disregard this for a refund, as any remaining balance of the Instant Refund will be refunded once we receive the return.