What are the hours of customer service? Jen October 06, 2020 15:07 Updated Follow Our customer service department hours are: Monday - Friday 8AM-4PM EST Please feel free to contact us by phone at 1(888)925-7005 or send us an email to firstname.lastname@example.org. Related articles Do you have a customer service phone number I can call? Can I buy your product in stores? Is there an Ivory Ella Outlet? When will my order be shipped? What is your return policy? Comments 0 comments Please sign in to leave a comment.