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  1. Ivory Ella
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Website

Club Ella

  • I want to make a review to earn points? How do I do that?
  • How do I redeem my points?
  • How do I earn points?

Sold Out Items

  • Can I pre-order an item if it is sold out?
  • The item I want is sold out. Do you restock?

Gifts

  • Can I send my order as a gift?
  • Do you have physical gift cards?
  • How do I order a gift card?

Wishlist

  • When I place an item in my cart or wishlist, is it reserved for any period of time?

Discount Codes

  • Can I use multiple discount codes on the same order?
  • I used a discount code on a previous order and now it won't work. What should I do?
  • Can I get use a discount code and take advantage of the free shipping over $65 offer?

Orders and Payment

  • I have multiple charges on my bank account but I never finalized my order. Why is this?
  • It says there is an error with my billing address, but it is correct. What's going on?
  • Will my card be charged when I order?
Ivory Ella